Hampshire Contractor Protocol

Thank you for your cooperation and assistance in keeping our sites safe for everyone

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Contractor Information

Important documents to read

Sign-In Procedure

Upon arrival, all contractors are required to report to the Marina Office. Those in need of a Daily Contractor permit should complete the daily contractor registration form and sign the visitor book. Upon completion, contractors will receive their ID permit and fob to gain access to the marina. Vehicle registration details must be recorded in the tablet in the marina office. Please ensure when entering you registration that you press 'accept' and 'confirm' to record your parking. 

Sign-Out Procedure

Before leaving the site, contractors should sign out at the Marina Office in the visitor book and return the permit. 

Identification

To be recognised as a registered contractor, individuals will be issued a Daily Contractor ID card, which must be worn at all times while onsite and during work.

Access to Vessels

Contractors needing access to marina-held keys must have prior permission from the vessel owner, documented on the vessel's key log sheet. Keys cannot be released without being on the authorised list for that vessel. 

Waste Disposal

Haslar has a designated hazardous waste disposal area. Dispose of only listed substances/items from jobs conducted on our sites. No pyrotechnics, fire extinguishers, or pressurized cylinders are accepted. CCTV monitors disposal areas, and any unauthorised items will result in additional charges passed on to the contractor. 

Prohibited Works

"Hot works" are not permitted on either site without prior written approval from the boatcare or marina manager.

Haslar Marina Only

Parking

Free parking is issued upon sign-in. Vehicle number plates must be registered in the Marina Office to avoid parking fines. Parking fines cannot be cancelled once issued.

Working in Our Boat Yard

  • No vehicles allowed in the boatyard (exceptions require approval from the boatcare team).
  • Contractors are responsible for safe waste disposal, including removal from the site.
  • During peak lifting season, access to water and electricity may be limited; contractors are responsible for necessary supplies.
  • Children and animals are not allowed onboard boats ashore; dogs must be on leads.
  • Do not move or tamper with boat stands, cradle arms, or other supports, please ask for assistance from the boatcare team.
  • Approach the hoist dock, boat hoist, forklift, or boat mover only when accompanied by staff and wearing hi-vis.
  • Proper extraction is required for sanding works to avoid harm to others or their property.
  • Leave work areas clean, tidy, and free of debris.

Electricity in the Yard

The electricity supply operates on a pre-pay system, accessible through either Berthmaster Online in the main yard or Rolec Smart Card in the visitor carpark area.

Berthmaster Online

Contractors or vessel owners need a Berthmaster Online account.  Plug in, connect to the socket via the dashboard (online or app), and turn it on.

For vessel owner accounts, contact the Marina Office with the socket number to connect the owner's account.

Pontoon Safety

Safety ladders are fitted around the marina, this is detailed on the marina plans at the bottom of this page.

SOS bollards are located around the pontoons. Locations are on the marina plan and highlighted by SOS bands on the closest pontoon piles. These all hold a life ring, fire extinguisher & first aid kit.

In the event of someone falling into the water, please alert the marina office by calling 02392601201

If you fall into the water;

  • Stay calm
  • Shout for help
  • Try to make your way to the nearest safety ladder

We recommend always wearing a life jacket whilst on the pontoons.

Please do not obstruct the pontoon walkways and return trollies to the trolly parks when you have finished with them.

Fire Procedures

If you discover a fire please inform the marina office immediately on 02392601201

If for some reason you cannot get through to the office please call the emergency services on 999

In the event of a fire

Please proceed calmly to the fire muster point which is located in the car park. 

In the event of a fire on the pontoons

  • A loud hailer will sound from a member of staff with a megaphone.
  • Direction for evacuation will be given.
  • If the route back the pontoon bridge head is impeded by the fire, please proceed to the furthest up-wind hammerhead pontoon from the fire.
  • A workboat will be deployed to bring you to safety

In the event of a fire in the boatyard;

  • A loud hailer will sound from a member of staff with a megaphone.
  • Please proceed to the muster point.
  • The muster point could change depending on the wind conditions.

Fire in a building;

  • Upon hearing the fire alarm, please proceed to the muster point

Weekly fire alarm checks take place, a member of staff will inform everyone in the building of the test prior to it taking place.

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